Refund and Return Policy

  • Tour de Lavender registration fees are nonrefundable. During the registration process, you will have the chance to purchase refund insurance (not available to Canadians participants – rules of the insurance company not us or BikeSignUp), which will allow a full refund if you are unable to attend the event due to several covered reasons including accident, illness and family emergency. Full insurance information at: https://help.runsignup.com/support/solutions/articles/17000133083-what-is-protecht-regshield-

 

  • Tour de Lavender registration fees are transferable to another rider for the current year’s event.

 

  • Tour de Lavender jerseys and T-shirts may be exchanged for a different size provided they are returned undamaged within seven days. No exchanges, refunds, or credits are available for any other Tour de Lavender merchandise.